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Summary of recent awards

Library Authority/authorities
Vendor selected
(approx) date of contract
Vendor(s) being replaced
Value

Gateshead

Capita
February 2017

£98,964 (3 yr contract)

Scottish Consortium of Public Libraries (SCoPL)

  • Angus
  • Perth & Kinross
  • Aberdeen City
  • Aberdeenshire
  • North Ayrshire
  • High Life Highland
Civica
October 2015
Capita, SirsiDynix
£1,500,000
Coventry City Libraries
Infor
October 2015
Capita

Wales-all 22 public library authorities
(see list in announcement below)
SirsiDynix
September 2015
Axiell, Capita, Infor
£350,000
City of London
SirsiDynix
August 2015
Capita

Libraries West
Bath & N. E Somerset,Bristol,Dorset (county),North Somerset,Poole (borough of),Somerset, South Gloucestershire
SirsiDynix
July 2015
Axiell, Capita, Innovative

Black Country Consortium
(Dudley, Sandwell, Walsall, Wolverhampton City)
Innovative
February 2015
Axiell, RedSky, Axiell, Capita
£345,000
4 year contract
Sefton
PTFS
February 2015
Axiell

Cheshire Library Shared Services
(Cheshire West & Chester and Cheshire East)
PTFS
November 2014
Axiell

Bracknell Forest
Capita
May 2014
SirsiDynix

EMLIB
Nottinghamshire, Nottingham City, Leicestershire, Derby City and Rutland
SirsiDynix
May 2014
SirsiDynix (upgrade);SirsiDynix (upgrade);Capita';
SirsiDynix (upgrade); Capita

Norfolk
Civica
December 2013
Axiell
£1,582,874
The contract will be for 5 years with the option to extend for 2 years subject to satisfactory performance and availability of funding.










Procurements in process


Oxfordshire

Oxfordshire County Council. Libraries Management System
From the tender notice (April 2017)
"The intention is for the Council to award a 5.5 year contract to commence 18.9.2017, with the option for a maximum extension in aggregate of 3 years with each extension to be a minimum of at least 1 year. Estimated value range between 480,000and 600,000
"The Council seeks a replacement Libraries Management System (LMS) which incorporates the following attributes:
  • The new LMS will underpin all aspects of the book lending and Audio/Visual (AV) hire service: from ordering, receipting and invoicing, through cataloguing and stock management, to all aspects of the lending operation, including financial transactions.
  • The LMS will offer a public-facing mobile and web interface for customers to join the library, view the catalogue and reserve and renew items in their accounts.
  • The LMS will need to interface with Bibliotheca's SmartServe kiosks and their Open+™ solution, the Solus app and provide authentication for eBook and eAudio services. It will also need to provide data extracts for Collection HQ.
  • The LMS must provide an interface to a booking system for Public Access PCs and a hosted central printing service.
  • The system must have the capability to offer different levels of access for users, and interface with the Council's systems.
  • The LMS is expected to be hosted by the successful supplier."

From a prior notice
Market testing- Market awareness day
10:00 Monday 7.11.2016 at County Hall New Road Oxford OX1 1ND
"The aim of the day is to inform suppliers of the opportunity to tender for a Library Management System (LMS) to replace the existing Service which is provided through Axiell and uses their OpenGalaxy product.
The existing LMS contract expires in March 2018 and the Council is seeking to establish a more detailed understanding of current LMS offerings from suppliers and the potential route to market for such a service. (e.g. open procedure, direct award, part of a consortium, etc.)
This early notification will help shape a formal procurement which is targeted to be undertaken in 2017 and conclude in sufficient time to enable a successful transition to the new LMS in advance of the of current contract's expiry date."

Libraries North West (Stockport, Manchester etc )

Unstaffed libraries technology "Open Libraries"
Soft market testing for libraries in the North West. March 2017
"Stockport Council on behalf of libraries in the North West is considering options for an open library technology system by means of this soft market testing exercise. We want to hear from any suppliers that could provide this service for North West authorities. Stockport is intending to install open library technology in five libraries initially but with the intention of rolling it out to others in the future. Manchester Libraries are looking to install the system in three libraries during 2017. Most of the other North West authorities are also considering the technology."

Leicestershire

Soft Market Test Library Management System Leicester City Council
From the invitation to tender March 2017
"LCC is keen to explore all options or solutions that are currently available in the market, for a Library Management Systems (LMS) for the Council’s Neighbourhood Services Team. LCC at present are not fully aware of what strategic options currently exist in the market as options to them thus, even though the business requirements are known, the responses to this Soft Market Test will enable LCC to re- evaluate their current situation and determine the specification and implications for the relevant service provision.



Newcastle City Libraries

(Current LMS Vendor or is Axiell)
Invitation to Tender ITT July 2016
"Supply, Support and Maintenance of Library Management System"
Contract period of 60 months
Estimated value £250,000

London Libraries Consortium

(Current LMS Vendor or is Axiell)
(From the announcement for a project manager consulting position -details are available from the Nepro procurement portal (which requires a user to register and login. See www.nepro.org.uk)
"London Libraries Consortium Development Project, including the procurement of a new Library Management System.The LLC now wants to take a more proactive role in shaping the delivery of forward lookingand innovative library services in London. Key to that ambition is the procurement ofa new Library Management System (LMS) that can meet the current and futureneeds of the partner local authorities. Havering Council, as lead authority for the LMS contract, wishes to appoint a consultant to help the LLC reach its ambitions and to procure new library management technology. This is a high profile piece of work that is expected to involve at least 12 local authorities across London (and beyond); which will need to be completed, including full implementation of the new LMS in all the partner authorities, by April 2018.
The implementation phase will require the consultant to implement the new LMS system,working alongside technical staff employed in each of the member boroughs. The consultant will also be expected to work collaboratively with lead officers for library services from each of the local authorities in the LLC who have confirmed that they wish to be involved in the procurement process. The consultant will be expected to work closely with the Chair of the LLC and other LLC members to promote and develop the organisation, extend its leadership role in London (and beyond) and encourage new members to join the LLC.



Awards (more detail)


Gateshead Libraries

(current vendor is Capita). Selected Capita February 2017
Award notice
Value: £98,964 GBP 3 year contract

From the invitation to tender notice
Gateshead Council require a fit for purpose replacement for its existing Library Management System. The replacement system must be live by the time the current contract expires on 30.9.2017. Gateshead Council's library service consists of 11 ‘core’ Council libraries, a mobile library, 5 libraries run by volunteer associations, and a readers at home service provided by RVS, for Gateshead residents unable to access a local library. In addition we have a thriving offer for children and young people, and a popular events programme including a good range of author visits, which over 60 000 people attend each year. Our online service is well established and we currently issue around 10 000 e-books and e-audio books each year.

By implementing a new system the Council hope to achieve the following:
— Reduction in ongoing revenue costs;
— An increased efficiency for day to day/ administrative tasks;
— Improved visibility of the Library Service by the general public;
— Improved customer experience through ease of use and functionality;
— A fresh, modern interface which can be easily updated;
— Transfer to an externally hosted solution;
— Improved promotion of e-books and other e-resources.
In perpetuity (with a minimum 3 year period) operating without limit of time until terminated in accordance with the terms and conditions of the Contract.
It is anticipated this contract will be awarded in approx. November 2016. Between November 2016 and September 2017 the Successful Supplier will work with the Council to complete a thorough implementation process to ensure the Council have the new system live on 1.10.2017.

SELMS (Consortium)

(Current Vendor is Civica)
Did not do a formal procurement proce-stayed with Civica
Supplier engagement day notice
From the notice: 16 September 2015
SELMS, the largest Library Management System (LMS) consortium is holding a Supplier Engagement Day with current providers of LMS to gain an understanding of the current market to assist in defining its requirements and to inform any Procurement processes necessitated by current contracts that expire during 2017.
*SELMS is a group of 11 local authorities and counties who, through a Memorandum of Agreement, share a hosted LMS and engage in joint working and resource sharing for their public library services.
SELMS operates the largest joint LMS in Europe serving nearly 10 % of the UK population in over 250 libraries. Recognised as leading the way forward and setting standards in libraries, SELMS wants to explore opportunities to develop and grow further. We want to ensure that SELMS continues to be recognised as a leader and to do this we want to take advantage of future plans that providers have in their product offering.
SELMS needs to understand what is currently available and what is in provider's product plans to assist them to refine and make future proof their ongoing library services.
SELMS will be looking for a maximum of 1 hour's live demonstration of your product to members supporting technical documentation and a Product Roadmap including any development plans. You will need to demonstrate how your product delivers or is planned to deliver ‘Consortium Functionality’ across multiple diverse partners and the session will end with questions and answers with partners.
The Supplier Engagement Days will be held on 15.10.2015, 20.10.2015, and 22.10.2015 at The Royal Borough of Windsor and Maidenhead's Council Offices.
The information gathered at the Supplier Days will be used to assist in selecting a procurement route to market.

Scottish Consortium of Public Libraries (SCoPL)

  • Angus
  • Perth & Kinross
  • Aberdeen City
  • Aberdeenshire
  • North Ayrshire
  • High Life Highland
Selected Civica (Spydus) library management system

Press release

"13 October 2015, London: Following a procurement exercise carried out by Tayside Procurement Consortium on behalf of the Scottish Consortium of Public Libraries (SCoPL) consisting of, Angus, Perth & Kinross, Aberdeen City, Aberdeenshire and North Ayrshire councils as well as High Life Highland, the consortium has awarded a contract worth £1.5 million for a new library management system to Civica, a market leader in software, technology and business process services. The company’s market-leading ‘Spydus’ software will help the consortium members to improve services and reduce costs. ScoPL will be joined by existing Civica Scottish customers Argyll and Bute Council, Inverclyde Council, Leisure and Culture Dundee and South Lanarkshire Leisure and Culture. The 10 services collectively serve over 62% of Scottish citizens.
The new solution will automate and digitise services, with members expecting to reduce costs significantly over 36 months. The web-based system will enable the authorities to automate a full range of services from public access, bookings and home lending to cataloguing, inter-library loans and stock rotation. There are no immediate plans but the system has the potential for sharing library customers to share stock across SCoPL.
For four of the six SCoPL library services, the digital system will go live in November and December 2015; the remaining two will follow next year. As part of the transformation project, Civica is training library staff to get the most out of the technology. In addition to public libraries, Spydus is being rolled out to schools in some of the SCoPL members starting with Aberdeenshire’s twelve academies. Students at these schools will only need one library card to access services at either their school or the public library. In time, over 50 schools are expected to implement Spydus".

Coventry

Selected Infor V-smart LMS and Iguana (discovery platform) Oct 2015
Press release
From the press release:
"Efficiencies are consistently high on our agenda and by implementing Infor Libraries' V-smart solution, we not only benefit from cost savings and slicker management processes, but we can deliver a superior service to customers," comments Dave Lloyd, Service Development Manager, Coventry Libraries and Information Service. "In addition, the system is much easier for staff to use, so they can spend more time helping customers. We are excited about implementing Iguana, the public platform, to support our virtual catalogues, and anticipate a return on our investment within just two years"

Wales

The system will provide a single library management system for all public libraries in Wales, with a staged transition.
Selected SirsiDynix Symphony
Announcement inc single library card for welsh public libraries
Formal contract award notice (include price -£350,000 -information)
Supply and Implementation of Library Management System for Public Library Authorities in Wales.

From the Tender notice (12 January 2015)
"a single-supplier Framework Agreement for use by Local Authorities in Wales (and any future successors to these organisations). The system will provide a single library management system for all public libraries in Wales, with a staged transition.

Estimated total value of purchases for the entire duration of the framework agreement
Range between 1000000 and 3000000Currency: GBP
Local authorities included:
  • Blaenau Gwent County Borough Council
  • Bridgend County Borough Council
  • Caerphilly County Borough Council
  • Cardiff Council
  • Carmarthenshire County Council
  • Ceredigion County Council
  • City and County of Swansea
  • Conwy County Borough Council
  • Denbighshire County Council
  • Flintshire County Council
  • Gwynedd County Council
  • Isle of Anglesey County Council
  • Merthyr Tydfil County Borough Council
  • Monmouthshire County Council
  • Neath Port Talbot County Borough Council
  • Newport City Council
  • Pembrokeshire County Council
  • Powys County Council
  • Rhondda Cynon Taff County Borough Council
  • Torfaen County Borough Council
  • Vale of Glamorgan Council
  • Wrexham County Borough Council
  • Grwp Llandrillo Menai

Libraries West

Selected SirsiDynix Symphony (replaced Axiell Galaxy) July 2015. Poole (Borough) joined the consortium (migrating from Capita) as did Dorset (County) -migrating from Innovative Interfaces. The Libraries west consortium now consists ofBath & N. E Somerset, Bristol, Dorset (county), North Somerset, Poole (borough of), Somerset, South Gloucestershire
Tender notice 6 May 2014
From the invitation to tender:
"Somerset County Council as the lead authority will procure on behalf of a collaboration of participating authorities [Somerset County Council; Bristol & Northeast Somerset; North Somerset; Gloucester; Bath; Dorset and Borough of Poole] a shared Browser based Library Management System which will deliver a full range of functionality suitable for a public library service including but not restricted to, acquisitions, cataloguing, circulation, online public interfaces and reporting.
The contract will have an initial duration of 7 years with a break clause at 5 years, with an option to extend the 7 years for a further 2 years subject to performance, technical suitability and continued cost effectiveness.
The overall financial value of the services for the contract period is estimated to be between GBP 1 000 000 and GBP 2 000 000 over 9 years. Estimated value excluding VAT: 2 000 000

Cheshire Library Shared Services

Selected Koha (open source) from PTFS
Cheshire West & Chester and Cheshire East Councils choose Koha (Press Release)
Cheshire Libraries Shared Service has chosen the Koha (Open Source) library management system to replace its existing Axiell Galaxy solution. PTFS Europe will fully implement the Koha system and provide on-going hosting and support services
(OU) Tender notice
Publication Date: 09/07/2014
From the notice:
"Cheshire Library Shared Services is looking to replace its current software system; we wish to procure a replacement system to provide a modern and efficient offering to the library customers and an efficient administration platform for staff.What we are looking for:
CLSS has great aspirations for its future. We are seeking not only to purchase a Library Management System but also establish a dynamic relationship with the Supplier in order to fully realise the potential benefits such a system can deliver to our existing and future customers.The new software must support improved service quality and delivery, through more efficient and mature LMS processes and functions. A swift implementation and an out of the box minimal configuration approach is an essential aspect of this procurement.
The following end-objectives have been identified as key success criteria for this project:
  • Improving the customer experience of using the Libraries services
  • Quantifying value for money
  • Demonstrating performance quality – with clear evidence
  • Become proactive – e.g. acting on issues before the customer is aware
  • Becoming demonstrably effective and efficient
  • To become an enabler to our customers
  • Being able to show value to all areas across the customer base
  • Engendering trust – delivering accurate and honest information
  • Using familiar and current interfaces to request services from the Library Service
  • Demonstrating that the Library Service understands its customers' business
At an operational level these will translate to the following areas.
  • Improved Customer Service to Libraries Customers
  • A 'Shop Front' that reflects the aspirations of the Library Service"

Black Country Consortium

Selected Sierra from Innovative Interfaces
Local Authorities included: Dudley, Sandwell, Walsall, Wolverhampton City,
Selected: Innovative Interfaces Global Ltd
Award notice: 12 February 2015
Initial estimated total value of the contract: £345,000 (GBP)
Original tender notice:12.3.2014
From the original invitation to tender:
The Black Country sits at the heart of England and covers 356 sq. km. It is comprised of the Metropolitan Boroughs of Dudley, Sandwell, Walsall and the City of Wolverhampton. It is home to over 1.1 m people. In May 2011, the four Chief Executives of the Black Country agreed that a work stream relating to libraries should be developed which in broad terms will:
  • Reduce the cost of management and overheads.
  • Redesign services to strip out duplication and unnecessary cost.
  • Reduce the cost of services procured.
  • Improve the quality and breadth of library services.
  • Ensure libraries are at the heart of their communities with services developed for the whole community not just those who can visit library buildings

Sefton

Selected Koha (library management system) and Rebus:list (reading list software) hosted and supported by PTFS Europe
Press Release 4th February 2015
"Sefton Council has chosen the Koha library management system together with Rebus:list for reading list management and the WordPress content management system that together replace their existing Axiell Galaxy solution. Offering additional functionality, PTFS Europe will carry out the initial implementation and provide on-going hosting and support services".

Republic of Ireland

(Not UK of course but noteworthy) -a single national system
The Department of the Environment, Community and Local Government; the Local Government Management Agency, and the City and County Managers’ Association have agreed that as part of the new national strategy for public libraries a shared services approach to a single library management system for all local authority public libraries will be implemented. The national single LMS will include a single shared library catalogue, facilitate a single national library membership card and provide the capacity for shared acquisitions, management and integration of print and digital material.
Award notice

Bracknell Forest

May 2014: Bracknell Forest Council selected the hosted Chorus LMS from Capita Software Services for its 9 library sites
Press Release

EMLIB

Nottinghamshire, Nottingham City, Leicestershire, Derby City and Rutland
May 2014
From the Council paper: (Nottinghamshire County Council) REPORT OF THE SERVICE DIRECTOR, YOUTH, FAMILIES AND CULTURE SERVICE UPDATE FOR THE PERIOD 10 MARCH TO 13 APRIL 2014 Report to Culture Committee 6 May 2014 Agenda Item: 4
Library Management System
14. Nottinghamshire Libraries undertook to lead the procurement for a new Library Management System contract on behalf of 5 East Midlands authorities. The tender and evaluation process was completed in March 2014 with the result that NCC’s current provider, SirsiDynix, is the preferred vendor. Contracts and plans are now being finalised
15. The new consortium, to be known as ‘EMLIB’, currently consists of Nottinghamshire, Nottingham City, Leicestershire, Derby City and Rutland, but is open to other authorities joining at a later stage. All 5 authorities will migrate to the new system during 2014-15.
16.The consortium brings a range of service benefits to library customers, including the possibility of universal membership at all 159 libraries, and access to a much wider range of stock than any one authority can provide.
17The EMLIB consortium also attains significant financial savings through a competitive offer by the successful vendor. Nottinghamshire expects to save a minimum of £110,000 over a 5 year period.
18. The tender has been successfully completed with the help and cooperation of the NCC Procurement team and ICT Services.

Tri-Borough (London)
SirsiDynix award in December 2013 -Include teh following London Boroughs
Hammersmith & Fulham
Kensington & Chelsea
Westminster

Gloucestershire & Swindon

In September 2013 the two authorities selected a shared system (Chorus) from Capita. Gloucester upgrades from its Capita (formerly Talis)
Alto LMS while Swindon migrates from Infor VubisSmart. There is a press release
The council report providing the business case and procurement options is available on the LMS Business Case page

Libraries Northern Ireland

Libraries NI, one of the largest public library authorities in the UK, has selected the SirsiDynix Symphony library system as part of a major £25m infrastructure deal with Fujitsu. It replaces the (PFI) arrangement with Amey and Axiell (formerly DS)
From the Press Release: "Under the five year contract, Fujitsu will replace and manage the entire ICT infrastructure in every public library across Northern Ireland, improving IT speeds, providing Wi-Fi access and creating an effective platform for modern “virtual library” services.Fujitsu’s comprehensive managed services offering includes the management of desktops, data centres, network, corporate applications, line of business applications and service desks as well as delivery of internet access points to the public – all of which supports the functioning of public library services. Fujitsu will make positive changes to the library systems which will transform the library experience for the public; for example, introducing radio-frequency identification (RFID) technology into 20 of the largest libraries will provide self-service facilities which will facilitate greater staff involvement in library events and initiatives such as reading groups.

Greater Manchester (December 2012)

Civica selected by Association of Greater Manchester Authorities to provide comprehensive shared library services. Initially five authorities: Rochdale (procured Spydus from Civica first -see below) , Stockport, Oldham, Salford and Trafford are implementing the new system.
Civica Press Release

North East Lincolnshire

North East Lincolnshire Borough Council
Municipal Offices Town Hall Square
Contact point(s): Rob Andrews
DN31 1HU Grimsby
UNITED KINGDOM
E-mail: robert.andrews@nelincs.gov.uk
Tender framework agreement under the auspices of ESPO

'North East Lincolnshire Libraries has chosen to replace its existing library management system with Axiell's Open Galaxy and has chosen a new customer-facing interface: Axiell's 24/7 digital library website system, Arena. The installation went live in April [2012]
The library service has also moved to a 'Software as a Service (SaaS)' model. Steve Hipkins, Head of Cultural Services for North East Lincolnshire, explains, "We weren't specifically planning to move to a SaaS environment but this has provided both planned and unforeseen benefits, such as significant financial savings with improved functionality'.
From: North East Lincolnshire Library Service Gets Savvy With Axiell's Saas Lms And Digital Library Portal

Clackmannanshire Council Library Service is to join SEDAR, the Scottish consortium of public libraries in sharing the Evergreen library management system. Evergreen will replace an in-house developed system known as OWL that has served the council for many years. PTFS Europe will provide a range of implementation services, integrating the libraries within the existing SEDAR consortium and providing annual support. The system will be hosted at the PTFS Europe data centre in Manchester.(May 2012)

Western Isles Libraries (joins) of the SEDAR Evergreen consortium (see Stirling below), choosing PTFS Europe to implement the system

Rochdale

issued their invitation to tender in October 2011 They selected Spydus from Civica
-this is potentially the start of the Greater Manchester project (see 'Actual and potential requirements' below)--from the tender notice:-
'Rochdale Metropolitan Borough Council is looking to replace its current Library Management System. RMBC are looking for tender proposals from suppliers of integrated LMS who are able to provide non hosted solutions and/or hosted solutions. Suppliers must meet the UK Core Specification and a range of requirements set out in the tender documents. Suppliers must be willing and able to work with new technologies and assist RMBC in working in collaboration with other Local Authorities and partner organisations. This (single supplier) framework will be open for other North West Local Authorities to use.

London Borough of Merton

Joined the London Libraries Consortium (August 2011)-Axiell Galaxy

Staffordshire

Selected Axiell Galaxy (Was Capita (formely Talis)

Stirling & East Dunbartonshire (SEDAR consortium)

(was SirsiDynix LMS) Selected Evergreen (Open Source) supported by PTFS Europe. In partnership with East Dunbartonshire with the option of extending the consortium more widely to other Scottish authorities.

Process

NOTE: Government has announced (august 2011) a framework agreement for procurement of Library Systems (LMS, RFID etc)
Quite a few library authorities are looking to change their library systems and will find the
following government announcement relevant:
‘Software Application Solutions for Local Government
This new framework agreement is designed to save costs by streamlining the procurement process by avoiding a costly EU tender. I should also point out that a further way to reduce procurement costs is to use the UK Core specification (UKCS) which is now available free of charge on the Open System Specifications (LibTechRFP) website.
The announcement also notes that ‘Government Procurement Service is keen to facilitate any aggregation opportunities that councils have’. It seems (see below) as if quite a few library authorities are looking to join consortia and develop shared services.
From the government announcement:
‘We are pleased to announce that a new framework designed specifically to meet the needs of local government is now available. Local Government Software Application Solutions provides an efficient and cost effective route to purchase software that supports the activities of local government such as planning or social care. There are 39 suppliers in total ranging from multi-national to SME organisations, providing services through the nine Lots of the framework agreement’

Library systems are included under the heading:
‘Social Care & Education - Libraries, Museums and Leisure related Software Application Solutions’
The definition is as follows:
‘Software Application Solutions which specifically enable Local Government Bodies to deliver their functions in the field of libraries, museums and leisure. Including: administration and management of enquiries, bookings, admissions, memberships, buildings and assets. Example systems that would support these functions include but are not limited to: RFID, library management systems, library automation (including web user interface), cataloguing
systems, collection management systems, leisure management systems, booking systems (including online booking systems), allotment administration software, interactive software, translation software, facilities booking systems’.

The library system providers named in the agreement are Capita, Civica and SirsiDynix